Help!

[Kathie]

Nortons did it's usual update today, when it finished I got this message. Any ideas why?


The following Symantec products and components are installed on your computer.
> LiveReg
> LiveUpdate
> Norton AntiVirus 2002
> Norton AntiVirus Virus Definitions
> Norton CleanSweep 2002
> Norton SystemWorks 2002
> Norton Utilities 2002
> SARC Submission Software Updates
> ScriptBlocking
> Speed Disk
> Symantec Common Driver: SymEvent
> Symantec Redirector

Initializing...
Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 13), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (2 of 13), catalog is up-to-date.
Downloading catalog file (3 of 13), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (4 of 13), catalog is up-to-date.
Downloading catalog file (5 of 13), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (6 of 13), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (7 of 13), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (8 of 13), catalog is up-to-date.
Downloading catalog file (9 of 13), catalog is up-to-date.
Downloading catalog file (10 of 13), catalog is up-to-date.
Downloading catalog file (11 of 13), catalog is up-to-date.
Downloading catalog file (12 of 13), catalog is up-to-date.
Downloading catalog file (13 of 13), catalog is up-to-date.

The following updates have been found:
> Norton AntiVirus Virus Definitions, 114.9 KB
Total Download 114.9 KB

Downloading Norton AntiVirus Virus Definitions (1 of 1), complete.

Installing Norton AntiVirus Virus Definitions (1 of 1), failed.
LU6004: LiveUpdate did not complete successfully.
Due to a transmission error, one or more LiveUpdate components failed internal authentication. Please run LiveUpdate again. If the error persists, contact your network administrator or LiveUpdate provider.

LiveUpdate downloaded all of the updates you requested, but all of them failed to install. Please try to get the updates at a later time.
LiveUpdate session is complete.

[Elly1]

Kathie,

I just got the same message when I went to Live Update!!

What's going on here?


:wacko: :unsure: :unsure: :unsure:

[Jane]

I just tried 3 times and finally updated manually . :wacko:

[Amie]

Good Evening ladies

I have just received the same message, but it is nothing to worry about, just a glitch at Norton's end. Try updating again later or tomorrow.

[Elly1]

Thanks Amie,

I was really getting worried..

Elly

:amie: :amie: :amie: :amie: :amie:

[pjbealer]

I just updated manually and it took three tries.

[Ranger Bob]

My Auto LiveUpdate just worked after multiple tries so the the problem must be either corrected or the server is not as busy as it was.

[Amie]

Just tried for the second time tonight, and it updated with no problems.

Amie :amie:

[Kathie]

Tried both ways and no luck. went off line for a few hrs. and when i came back on.a few min. ago it updated with no problems. :D